The Drive Medical Prime Plus Care Bed Model P750 from Drive Medical is a high-quality long-term care bed that provides top-tier stability paired with broad adjustability and comfort to patients. The bed is built with a heavy-duty frame that enables it to support patients weighing up to 750-pounds with ease, making it one of the sturdiest hospital beds on the market. This strength, paired with the bed's impressive selection of adjustable features, helps to ensure that any patient can find ideal comfort and support in the bed. This makes it a perfect option for bariatric patients as well as patients who may require side bolsters to prevent entrapment and falls.
The processing timeframe for your placed order is approximately within one to two business days. It is important to note that the cut-off time for order submission is 6 p.m., and any orders received after this deadline will be processed on the subsequent business day.
The estimated delivery window for your order is between 4 to 7 days on average, with complimentary shipping applicable for orders exceeding $200. For orders below this threshold, a flat fee of $15 will be applied. Presently, our shipping services are exclusively available within the United States, and international shipping options are not offered.
Typically, all of our orders are dispatched through third-party freight carriers utilizing 18-wheeler vehicles. In the event that your order contains items requiring freight carrier transportation, you will be contacted to coordinate a curbside delivery time. It is imperative to ensure the accuracy of the provided phone number during the checkout process.
Upon successful order placement, you will promptly receive a confirmation email from our system, verifying the registration of your order and the authorization of your credit card for the purchase. Rest assured, your credit card will only be charged at the point of shipment, unless a back-ordered item necessitates delaying the charge until the item is ready for dispatch.
Upon the receipt of your order, we will initiate the processing procedures promptly.
We strive diligently to ensure that we provide the most competitive prices online. If you happen to come across another online store offering a lower price than ours, please inform us, and we will not only match it but also beat the price. We want you to have the utmost confidence that you are securing the best possible deal for the product you are ordering.
However, our 100% Price Match Guarantee is subject to certain restrictions:
Promotional offers such as rebates and buy one, get one free deals are not eligible.
The competing website cannot be a discounter or auction site (e.g., eBay).
The competitor must be an Authorized Retailer of the specific item you have purchased.
The Price Match Guarantee will be calculated based on the item price, including sales tax and shipping charges.
Price matches do not apply to exchange orders or replacements.
Please be aware that certain exclusions may apply to this policy. Feel free to contact us if you have any questions or need clarification on our Price Match Guarantee.
Ensuring your satisfaction is our priority, and we've designed a straightforward return and refund process to make your shopping experience with us comfortable.
Return Time Frame: You have a 30-day window to initiate returns from the date of purchase. Unfortunately, if it surpasses the 30-day period, we won't be able to process the return.
Shipping Cost: In cases where the item is defective or not as expected, we cover the shipping costs for the return. However, if the return is due to a change of mind, the shipping expenses will be your responsibility.
Defective or Broken Products: If the product is malfunctioning or damaged, inform us within 30 days. We'll facilitate the return without any additional charges. Upon receipt and assessment of the issue, we will either provide a replacement or issue a full refund, inclusive of the original shipping cost.
Change of Mind Returns: If you decide to return a product within 30 days for reasons unrelated to defects, you are responsible for the return shipping cost. Ensure the item is unused and in its original packaging. Upon receiving the returned item, we will refund the product amount, deducting the shipping cost.
•Refunds: Once we receive the returned product and confirm its condition, we will notify you via email. The refund will be processed to your credit card or the payment method used within 7 business days. Please be aware that some banks or cards may take additional time to reflect the refund. If more than 10 business days pass without the refund appearing, kindly reach out to us at support@overmedic.com
Please note that depending on the circumstances, there may or may not be a restocking fee associated with returns.
For any further inquiries regarding returns or refunds, our friendly Customer Support team is ready to assist you at support@overmedic.com